Terms and Conditions
Last Updated: October 20, 2026
- Introduction
Welcome to ramyro. These Terms and Conditions (“Terms”) govern your access to and use of our website, e-commerce platform, software products, subscriptions, digital services, and related offerings.
The website and services are operated by ramyro (“ramyro,” “we,” “us,” or “our”).
By accessing our website, creating an account, purchasing a product, subscribing to a service, or otherwise using our platform, you agree to these Terms. If you do not agree, you should not use the website or purchase our products or services.
These Terms apply to customers, business users, healthcare providers, medical facilities, distributors, and other authorized users, as applicable.
- About ramyro
ramyro provides healthcare technology solutions, including medical imaging software, AI-powered radiology tools, healthcare information technology, digital products, software subscriptions, and related professional services.
The products and services available through our website may include software licenses, subscription plans, digital downloads, cloud-based applications, implementation services, and other offerings described on the relevant product or checkout page.
Specific products and services may be subject to additional terms, service agreements, licensing conditions, or other contractual documents. Where applicable, those additional terms will supplement these Terms. In the event of a conflict, the applicable product-specific agreement will govern the conflicting provisions.
- Eligibility and Account Registration
To purchase products or services, you must have the legal capacity to enter into a binding agreement under applicable law.
If you create an account on behalf of a company, hospital, imaging center, healthcare organization, or other legal entity, you represent that you are authorized to act on its behalf.
You agree to:
- Provide accurate, complete, and up-to-date registration and billing information.
- Maintain the confidentiality of your account credentials.
- Restrict unauthorized access to your account.
- Notify ramyro promptly if you suspect unauthorized account access or fraudulent activity.
- Ensure that all activities performed through your account comply with these Terms and applicable law.
ramyro reserves the right to suspend or restrict accounts that contain materially inaccurate information, are used fraudulently, or violate these Terms or applicable law.
- Products and Services
4.1 Product Information
We make reasonable efforts to ensure that product descriptions, specifications, pricing, availability, images, and other information displayed on our website are accurate.
However, product information may be updated from time to time. Images, demonstrations, and illustrations may be representative and may not reflect every feature or configuration of the final product.
Unless expressly stated otherwise, product descriptions do not constitute a guarantee that a product will meet every individual customer’s technical, clinical, operational, or business requirements.
4.2 Digital Products and Software
Software products and digital services may be provided through online access, account activation, license keys, digital downloads, cloud-hosted environments, or other electronic delivery methods.
Your purchase grants you only the rights expressly described in the applicable product license, subscription plan, or service agreement. Purchasing software does not automatically transfer ownership of the underlying software, source code, intellectual property, or proprietary technology.
4.3 Availability and Compatibility
Certain products may require compatible hardware, operating systems, network connectivity, third-party software, cloud infrastructure, or other technical prerequisites.
You are responsible for reviewing the applicable technical requirements before purchasing a product. Unless expressly agreed otherwise in writing, ramyro does not guarantee compatibility with every third-party system, device, or software environment.
- Orders and Order Acceptance
Submitting an order through our website constitutes an offer to purchase the selected products or services under the applicable terms.
An order confirmation acknowledging receipt of your order does not necessarily mean that ramyro has accepted it. Order acceptance may occur when we expressly confirm acceptance, activate a purchased service, provide the purchased license, or otherwise fulfill the order, as applicable.
We reserve the right to reject, cancel, or limit an order where reasonably necessary, including in cases involving:
- Pricing or product-description errors.
- Product unavailability or technical limitations.
- Suspected fraud or unauthorized transactions.
- Incomplete or inaccurate customer information.
- Legal, regulatory, export-control, or sanctions restrictions.
- Suspected misuse of promotional offers or purchasing systems.
If we cancel an order after receiving payment, we will refund the amount paid for the canceled portion, subject to applicable law and any valid, applicable contractual terms.
- Pricing, Taxes, and Currency
Prices will be displayed in the currency identified on the relevant product page or at checkout.
Unless expressly stated otherwise, displayed prices may exclude applicable sales taxes, value-added tax (VAT), customs duties, transaction fees, or other governmental charges. Any applicable charges will be disclosed at checkout where required by law.
For business-to-business purchases, the final price, billing currency, payment schedule, and applicable taxes may also be governed by a quotation, purchase order, invoice, or separate agreement.
ramyro reserves the right to update prices for future purchases. A price change will not automatically alter an existing paid order or contractual commitment unless permitted by the applicable agreement or law.
If an obvious pricing error occurs, we may contact you to confirm whether you wish to proceed at the correct price or cancel the affected order.
- Payment Terms
We may accept payment through the payment methods displayed on our website or otherwise agreed in writing.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable payment provider to process the transaction.
You agree to pay all amounts due for your purchases, including applicable taxes and disclosed fees.
7.1 Payment Processing
Payments may be processed by independent third-party payment service providers. Their processing activities may be subject to their own terms and privacy policies.
ramyro does not necessarily receive or store complete payment card details when payments are processed by third-party providers.
7.2 Failed or Overdue Payments
If a payment fails, is reversed, or becomes overdue, we may request an alternative payment method or suspend access to the affected paid services after providing any notice required by law or the applicable agreement.
For business customers, additional collection rights or remedies may be specified in the relevant contract.
- Subscriptions, Renewals, and Cancellations
Certain products and services may be offered on a recurring subscription basis.
Before completing a subscription purchase, customers should review the applicable subscription period, price, billing frequency, renewal conditions, usage limits, and cancellation process.
8.1 Automatic Renewal
If a subscription is designated as automatically renewing, it will renew for the disclosed renewal period unless canceled before the renewal date, subject to applicable law and the terms presented during checkout.
Where required by law, we will obtain the necessary consent and provide renewal disclosures or reminders.
8.2 Subscription Cancellation
You may cancel a subscription through the cancellation method specified in your account, subscription agreement, or purchase confirmation.
Unless otherwise stated or required by law, cancellation will take effect at the end of the current paid billing period. Cancellation generally prevents future renewals but does not automatically refund charges already incurred.
8.3 Changes to Subscription Plans
We may introduce, modify, or discontinue subscription plans, features, usage limits, or pricing for future billing periods.
Where a change materially affects an existing subscription, we will provide notice and obtain consent where required by applicable law or contract.
- Delivery and Service Activation
Physical products, if offered, will be shipped using the delivery method and estimated delivery timeframe communicated at checkout.
Digital products and software services will generally be delivered electronically through account activation, license issuance, download links, or online access.
Estimated delivery dates and activation times are not guaranteed unless expressly agreed in writing.
You are responsible for providing accurate delivery information and ensuring that your systems meet the applicable technical requirements.
If a purchased digital product or service is not delivered or activated as agreed, please contact ramyro using the contact details provided below.
- Refunds, Returns, and Cancellations
Refund eligibility depends on the type of product or service purchased, the applicable contract, the disclosed refund policy, and applicable law.
10.1 Digital Products and Software
Digital products, software licenses, and activated services may be subject to specific refund restrictions because access, activation, or delivery may constitute fulfillment of the purchase.
Any such restrictions will be disclosed before purchase where required by law. Nothing in these Terms excludes a refund, cancellation, or other remedy that cannot legally be excluded.
10.2 Subscription Services
Refunds for subscription services will be handled according to the applicable subscription terms and mandatory consumer protection requirements.
Canceling a subscription does not automatically entitle the customer to a refund for the unused portion of the current billing period unless the applicable policy, agreement, or law provides otherwise.
10.3 Physical Products
If physical products are sold through our website, return eligibility, return shipping, product condition requirements, and refund timelines will be specified in the applicable return policy or product-specific terms.
10.4 Refund Requests
To request a refund, please contact us with your order number, purchase date, product or service details, and the reason for your request.
Approved refunds will generally be returned to the original payment method unless otherwise agreed or required by law. Processing times may depend on the payment provider and financial institution.
- Software License and Acceptable Use
Unless a separate license agreement provides otherwise, ramyro grants you a limited, non-exclusive, non-transferable, and revocable right to access and use purchased software during the applicable license or subscription period, solely for its intended purpose and in accordance with the applicable product documentation.
You must not, except to the extent expressly permitted by applicable law or written authorization:
- Copy, modify, distribute, resell, sublicense, or commercially exploit our software beyond the rights granted to you.
- Reverse engineer, decompile, or attempt to extract source code from our software.
- Circumvent security controls, license restrictions, usage limits, or access controls.
- Introduce malware or interfere with the security, integrity, or availability of our systems.
- Use our services to engage in unlawful activity or infringe another party’s rights.
- Access accounts, systems, or data without authorization.
- Use automated methods to overload or disrupt our services.
- Remove proprietary notices, trademarks, or copyright notices.
You may not use our products to develop or distribute a competing product in violation of applicable intellectual property rights or contractual restrictions.
We may investigate suspected misuse and take proportionate action, including restricting access or terminating the relevant license, subject to applicable law and contractual obligations.
- Healthcare Software and AI Disclaimer
ramyro develops technology intended to support healthcare operations, medical imaging workflows, radiology reporting, and AI-assisted analysis.
Unless expressly identified and authorized for a specific clinical purpose, our software and AI features are not a substitute for the independent professional judgment of qualified healthcare professionals.
12.1 AI-Generated Results
AI-generated findings, preliminary reports, classifications, measurements, prioritization scores, and other outputs may contain errors, omissions, false-positive results, or false-negative results.
AI outputs should be reviewed, validated, and interpreted by appropriately qualified professionals before being used for clinical decision-making, diagnosis, treatment, or patient management.
12.2 Professional Responsibility
Healthcare professionals and healthcare organizations remain responsible for their clinical decisions, verification of patient information, review of medical images and reports, and compliance with applicable clinical standards and regulatory requirements.
Customers must ensure that products are used only for their intended and authorized purposes, within the scope of applicable regulatory approvals, clearances, labeling, and instructions for use.
12.3 No Guarantee of Clinical Outcomes
Unless expressly warranted in a written agreement, ramyro does not guarantee that using its software or AI technology will produce a particular clinical outcome, eliminate diagnostic errors, detect every abnormality, or prevent every reporting inconsistency.
Nothing in this section excludes liability or obligations that cannot legally be excluded.
- Customer Data, Privacy, and Security
Customers may provide personal information, business information, medical images, radiology reports, and other data when using our services.
The collection, use, storage, disclosure, and protection of personal information are governed by our Privacy Policy and any applicable data processing agreement.
By using our services, you agree to provide and use data in accordance with applicable privacy and data protection laws.
13.1 Customer Responsibilities
Where you upload, transmit, or otherwise provide data to ramyro, you are responsible for ensuring that you have the necessary rights, permissions, authorizations, and lawful basis to do so.
Healthcare customers must comply with applicable requirements relating to patient confidentiality, consent where required, data minimization, and the lawful processing and transfer of health information.
13.2 Security Measures
ramyro will implement security measures appropriate to the relevant service and applicable contractual commitments. However, no internet-based system, transmission method, or storage environment can be guaranteed to be completely secure.
Customers are responsible for maintaining appropriate access controls, protecting credentials, and configuring their own systems and integrations securely.
13.3 Data Processing Agreements
Where required, business customers and healthcare organizations may need to enter into a separate data processing agreement, business associate agreement, or other applicable contractual arrangement before processing regulated personal or health information.
- Intellectual Property Rights
All intellectual property rights in the website, software, platform architecture, AI technology, source code, documentation, trademarks, logos, graphics, designs, and other materials owned or licensed by ramyro remain with their respective owners.
Except for the limited rights expressly granted under these Terms or a separate written agreement, no ownership rights are transferred to you.
You may not reproduce, publish, distribute, modify, or commercially exploit our protected materials without prior written authorization, except as permitted by applicable law.
You retain the rights you hold in your own data and content, subject to the rights necessary for ramyro to provide the contracted services.
Any feedback or suggestions you voluntarily provide may be used by ramyro to improve its products and services, subject to applicable law and any confidentiality obligations.
- Third-Party Services and Integrations
Our website and products may integrate with or link to third-party websites, software, payment processors, cloud providers, medical systems, or other external services.
Third-party services may be subject to separate terms, privacy policies, availability conditions, and licensing requirements.
Unless expressly agreed otherwise in writing, ramyro is not responsible for the independent operation, content, policies, or availability of third-party services.
Customers are responsible for obtaining any necessary third-party licenses and authorizations for their integrations.
- Service Availability, Maintenance, and Updates
We aim to provide reliable access to our website and services but do not guarantee uninterrupted or error-free operation unless a specific service-level agreement states otherwise.
Services may be temporarily unavailable due to maintenance, upgrades, security incidents, infrastructure failures, telecommunications disruptions, third-party outages, or circumstances beyond our reasonable control.
We may update, improve, modify, or discontinue features where reasonably necessary, subject to applicable contractual commitments and law.
Where a change materially affects a contracted service, any applicable notice, transition, or termination rights will be governed by the relevant agreement and applicable law.
- Warranties and Disclaimers
To the maximum extent permitted by applicable law, the website and services are provided subject to the express warranties and commitments stated in the applicable product documentation, purchase terms, or written agreement.
Except for warranties that cannot legally be excluded, ramyro disclaims implied warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website or services will be free from all errors, interruptions, security vulnerabilities, or compatibility issues.
Nothing in these Terms limits any mandatory statutory rights or express written warranties applicable to a purchase.
- Limitation of Liability
To the maximum extent permitted by applicable law, ramyro will not be liable for indirect, incidental, special, exemplary, or consequential damages, or for loss of profits, revenue, business opportunities, goodwill, anticipated savings, or data, arising out of or related to the use of or inability to use our website or services.
To the maximum extent permitted by applicable law, and subject to any exceptions required by law or expressly provided in a written agreement, ramyro’s aggregate liability arising out of or relating to a specific purchase or service will not exceed the amount paid or payable for that product or service during the twelve (12) months preceding the event giving rise to the claim.
The limitations in this section do not apply to liability that cannot lawfully be excluded or limited. They also do not override any different liability allocation expressly agreed in a separate written contract.
Nothing in this section excludes liability for fraud or other liability that applicable law prohibits a party from excluding.
- Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold ramyro and its officers, employees, and representatives harmless from third-party claims, losses, liabilities, and reasonable expenses arising from:
- Your unlawful use of the website or services.
- Your violation of these Terms or applicable law.
- Your infringement of third-party intellectual property or other rights.
- Your failure to obtain necessary permissions or legal authority to provide data to ramyro.
- Your unauthorized or improper use of healthcare software or AI outputs.
This obligation does not apply to the extent a claim results from ramyro’s own breach, negligence, misconduct, or other conduct for which it is legally responsible.
- Suspension and Termination
You may stop using our website or services at any time, subject to any outstanding payment obligations and the terms governing your purchases or subscriptions.
ramyro may suspend or terminate access where reasonably necessary because of a material breach of these Terms, unlawful activity, security risks, non-payment, or another ground permitted by the applicable agreement or law.
Where appropriate and legally permissible, we will provide notice and an opportunity to remedy the issue before suspension or termination.
Upon termination, your right to use the affected software or services will end, subject to any applicable transition, data retrieval, or retention obligations.
Termination does not automatically eliminate amounts already due or rights and obligations that are intended to survive termination.
- Export Controls and Sanctions
You agree to comply with applicable export control, trade sanctions, and import laws and regulations.
You may not access, export, re-export, transfer, or use ramyro products or technology in violation of applicable restrictions.
We may refuse or suspend transactions where required to comply with applicable legal or regulatory obligations.
- Governing Law and Dispute Resolution
These Terms will be governed by the laws of [insert applicable jurisdiction], without regard to conflict-of-law principles, except where mandatory consumer protection or other applicable laws require a different result.
Any dispute arising out of or relating to these Terms will be subject to the jurisdiction of [insert competent courts or agreed dispute resolution forum], subject to any mandatory rights available under applicable law.
For business customers, a separate written agreement may specify different governing law, jurisdiction, arbitration, or dispute resolution procedures.
Before initiating formal proceedings, the parties are encouraged to attempt to resolve disputes through good-faith discussions, where appropriate.
- Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, products, legal obligations, or operating practices.
The updated version will be published on our website with a revised “Last Updated” date.
Where required by law or contract, we will provide notice of material changes and obtain any necessary consent. Changes will not retroactively eliminate rights that have already accrued or override an existing written agreement unless legally permitted.
Your continued use of the website or services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
- General Provisions
Entire Agreement. These Terms, together with applicable product terms, order confirmations, policies, and signed agreements, constitute the agreement governing the relevant transaction, subject to any expressly agreed contractual hierarchy.
Severability. If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
No Waiver. Failure to enforce a provision does not constitute a waiver of the right to enforce it later.
Assignment. You may not assign your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise. ramyro may assign its rights and obligations as permitted by applicable law and any relevant agreement.
Force Majeure. Neither party will be responsible for delays or failures caused by circumstances beyond its reasonable control, subject to applicable law and any specific contractual obligations.
Electronic Communications. You agree to receive order confirmations, invoices, service notifications, and other transactional communications electronically where permitted by law.
No Agency. These Terms do not create a partnership, joint venture, employment relationship, or agency relationship between you and ramyro.
- Contact Information
For questions regarding these Terms, orders, subscriptions, refunds, licensing, or other matters, please contact us using the details below.
Company: ramyro
Website: https://www.ramyro.com
Email: info@ramyro.com